Terms and conditions at Elite Pizza & Kebab
General information

Elite Pizza & Kebab
CVR no.: 43179683
Hans Thomsens Vej 97B
7184 Vandel
Phone: +45 20 36 70 80
Email:

Purchase via elitepizzakebab.dk
Reservations are made for: misprints, spelling errors, changes in menus and offers.
Reservations are also made for delayed delivery time and sold-out items at Company name. However, we always do everything we can to meet customer expectations.
All our prices include VAT.
Offers and discounts cannot be combined unless otherwise stated.
Pick-up offers do not apply on public holidays.
When purchasing from Company Name, there is no right of withdrawal or return as the purchase includes food.

Prices and payment
All prices are in DKK including VAT.
elitepizzakebab.dk accepts payment with VISA-Dankort, VISA, VISA Electron, Mastercard. The payment will only be deducted from your account when the item is picked up. All amounts are in DKK. Danish kroner and incl. moms. Subject to price errors and sold out/discontinued items.

When picking up, you will not be charged extra costs beyond the selected products. We do not have delivery.

You can pay with cash, Dankort, Visa or MasterCard. When using our online payment methods, you may be asked to provide further personal information. When using card details, you must ensure that you are fully eligible to use the card at the time. The amount of your order will be reserved when the order is accepted by our take away restaurants. The amount will only be withdrawn when the order is considered delivered. Information and security when paying by debit or credit card is encrypted and forwarded to Nets. Your card data will not be stored with us.

At elitepizzakebab.dk it is possible to choose online payment for pickup.

Your order
Once you have selected the products you wish to order from the menu and have provided other necessary information, you will be given the opportunity to place your order by clicking the “Checkout” button. It is important that you enter and correct any errors before clicking the button, as typing errors cannot be corrected after you have clicked this button.

Once you have placed your order and your payment has been authorized, you cannot change or cancel your order, nor can you get a refund. If you wish to change or cancel your order, you can contact customer service as described in the customer service section and they will try to contact the restaurant and inform them of your wishes. However, there is no guarantee that the restaurant will accept your request as they may have already started preparing your order. We make the food immediately after your order, which is why we do not refund the payment for the food in case of cancellation, as by placing an order, you commit to receiving the ordered order.
It is also the customer’s responsibility to ensure that we can get in touch by phone if we need to do so in connection with the order.

Right of complaint
Any order is considered commenced after confirmation. Complaints must be made within a reasonable time and before the order goes into production. According to the Danish Sale of Goods Act, there is no right of withdrawal on food products, as they have a natural shelf life.

Declined and canceled orders
Due to bank procedures, as soon as you have placed an order that you pay by credit card and your payment has been approved, your bank will “reserve” the full amount of your order. If the order is subsequently rejected or canceled, the bank will not transfer the amount to us and will instead release the amount to your account. This can take between 3 and 5 business days (or longer depending on the bank). You agree that we cannot be held liable to you for any such delay by the bank in releasing funds to your account.

Legal matters

By placing an Order on the Website, you warrant that you are legally capable of entering into binding agreements and that you are over 18 years old.

Gift card validity period
Gift cards are valid for 5 years from the date of purchase.

Other
We have not verified the accuracy of this content. It is the sole responsibility of the restaurant to keep them updated. If you suspect that the content is incorrect or in case of a dispute between you and our take away restaurant, please contact our customer service who will handle your case as best as possible. Our takeaway restaurants reserve the right to reject any user.

Misuse of information, payment and credit cards results in direct police reporting. We store all IP addresses.

If you have any further questions, you are very welcome to contact our customer service.

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